ORDERS
It's so easy to place an order on iCasque.co.uk!
You don't even need an account to begin, your information will be requested later during the checkout process.
Would you like a hand with the ordering process? Call us on 0203 514 4605, and one of our advisors will be happy to help.
- Finding a Product
If you know the name of the product you are looking for you can enter it directly into the search box located at the top right of each iCasque.co.uk webpage
Otherwise you can browse our product catalogue in several other ways:- By Category
The drop down menus at the top of each page allow you to navigate through the different product categories and sub-categories.
Hover your mouse over a menu heading, scroll through and click on a product sub-category that interests you. - By Brand
Is there a brand you are particularly interested in? After clicking on a product category, you can filter your search by brand.
Filters appear in the left hand column, simply click on the brand of your choice to narrow your search results so you only see their products. - By Motorcycling Style
Are you only looking for Off-Road gear? Or Racing stuff? On iCasque.co.uk you can choose to view only those products dedicated to your particular style.
On the menu bar, place your mouse pointer over the "Motorcycling Styles" menu and then select the genre of your choice.
- By Category
- Advanced Search: How to Use the Product Filters
Our search engine has been designed to allow you to easily and quickly find the product you are looking for.
With a range of filters available in the left column, you can reduce the number of results and focus on the products that perfectly match what you're after.
You can combine as many filters as you want. Whenever you add a filter, it will appear in a horizontal line above the search results.
So you can easily view the filters that you have selected and remove them with a single click. - Adding a Product to Your Cart
To add a product to your cart you must first click on the thumbnail of the item you want from the search results to bring up its product details page.
Once you have the product details open, for most motorcycle and scooter gear you will need to select your desired size.
To do this, select the appropriate size from the right hand menu. Product availability is displayed in green. For more details on product availability click here.
After choosing the size, click on the button "Add to Cart". You can then choose to checkout your cart or continue shopping if you want to add other items. - Confirm Your Order
Once your items have been added to your cart, click the "Cart" link at the top right of the page to view your cart and its contents, quantities, prices, and possible reductions.
If the amount of your cart is more than 135 pounds and you live in the UK, you automatically receive free shipping to accepted delivery areas.
To checkout your cart click on the green button "Checkout".
If you are an existing customer, simply log in by entering your email address and password and clicking the "Login" button
If you're new to iCasque.co.uk, you must create an account by entering the required information on the screen. Start by entering your email address and then clicking "Create My Account".
A page will open requesting you to fill in your personal details in the designated fields shown on screen.
Carefully check the information you have entered before clicking the "Continue" button.
After you have verified your details, click "Continue". Welcome to iCasque.co.uk!
On the next page, you can choose the shipping method that best suits you. Select and click a shipping method. You can also change your delivery address by clicking on the "Modify" button. However if you would like it delivered to the address already displayed, just click on the "Continue" button. Now select the payment method that you would like to use by clicking on one of the available choices. For more information about payment methods, click here.
After you have selected a payment method, click the "Continue" button.
You can now review all of the information related to your order. The delivery address, billing address, delivery method, the method of payment and of course the items you have ordered.
If there is any information you would like to change, click on the "Modify" button.
To complete your order, click on the orange box "I confirm my order".
If you have selected payment by credit card or via PayPal, you will be redirected to the corresponding secure site and asked to enter your payment information.
Note that all data on your credit card is encrypted and is not recorded or stored by our services to guarantee maximum security.
For more information regarding payment click here.
Once your order is confirmed you will instantly receive a confirmation email sent to the address that you previously entered.
If you have not received a confirmation email:- make sure that the address listed on your iCasque.co.uk account is correct.
- check your spam folder.
You can contact our customer service if you need assistance by phone on 0203 514 4605 or by email at [email protected].